CUSTOMER SERVICE
Please contact us with any questions or concerns you might have. We are ready to assist you with ordering and answer any questions you may have, Monday to Friday from 9 am to 5 pm, MST.
Call Toll Free 888.968.8806
Email Order Desk sales@linaepicure.com
Email General Inquiries/Order Status info@linaepicure.com
Email Administration admin@linaepicure.com
Email Marketing marketing@linaepicure.com
Fax Number 866.454.1324
Return Policy
If your merchandise arrives damaged, we will be happy to replace it. Please contact us within 48 hours of delivery and we will make the necessary arrangements. Lina Epicure takes great pride in selecting the finest products available. If for some reason, you are not satisfied with your purchase, you may return it for replacement, credit or refund. Due to heatlh and safety concerns, we do not accept returns of perishable items. We will accept non-perishable returns within 30 days of receipt.
To return a non-perishable item, wrap the package well and ship it to us at one of the addresses below. Remember to insure it for full value, using a traceable shipping method. Shipping charges are not refundable.
LINA EPICURE CANADA
Returns Department
Unit 101 2915 21 Street NE
Calgary AB T2E 7T1
LINA EPICURE USA
Sweetgrass MT
Prices
As an additional benefit to our US customers, all prices quoted will be billed in Canadian Dollars (unless otherwise indicated within the product details). To view current exchange rates, please visit www.xe.net/ucc.
Any applicable duties/brokerage fees associated with international shipping will be pre-paid by Lina Epicure.
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